TripHuddleHelp & support
We usually reply within a day.
Tell us what you were trying to do and, if you can, add a screenshot.
Common questions
I didn't get my sign-in code
Codes come from hello@triphuddle.app within a minute. Check your spam or promotions folder, and make sure the email address is spelled right. Each code works once and expires after an hour; ask for a new one in the app if it's late.
How do I invite people to my trip?
Open the trip, go to People and tap Send invite next to a person or family. Send the link in your group text or email; they join after signing in with their email.
An invite link says it expired
Ask the trip organizer to send a new link from the People screen.
Who can see my details?
Everyone on a trip sees the plan, flights and chat. Your phone, emergency contact, dietary needs and passport month are only visible to you and the trip organizers. Organizers can also limit a guest to only the plans they're part of.
I'm not getting notifications
Check that notifications for TripHuddle are allowed in your phone's settings, and that trip updates are switched on in the app under Account.
How do I cancel a subscription?
Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions.
How do I delete my account?
In the app: Account → Delete my account. This deletes your account and the trips you created. Trips you joined stay for the other people on them.